If the fuel discount barcode is not loading, the G’day Rewards Member can troubleshoot by following these steps.
Check the Fuel Station you attended was listed on the G'day Parks App - Fuel Map.
- Ensure you have no pending app updates
- Note the last 4 digits of the fuel barcode number
- Refresh your screen by clicking into another area of the app
- Move back to the fuel screen & check the last 4 digits of the fuel barcode
- If you have not received a new barcode with a different last 4 digits, log out of the app
- Log back into the app.
- Move back to the fuel screen & check the last 4 digits of the fuel barcode
- If you have not received a new barcode with a different last 4 digits, please reach out to our Customer Support Team.
If you receive a new barcode using the methods above, you now have a fuel barcode ready for use.
Please note - the barcode is valid for one use and it takes up to 24 hours from last use for the barcode to update.